Top credit card issuers by fraud prevention capabilities: Citibank, Amex, BofA

Javelin ranked leading credit card issuers on their online, identity fraud prevention, detection and resolution capabilities.

Citibank
American Express
Bank of America
Discover Bank
FNB of Omaha
HSBC
JP Morgan Chase
Wells Fargo Bank

Published on: May 5, 2006 Department: Fraud

All Fraud stats

29% of Internet users buy from spam emails
74% of all e-mail in Q2 2008 was spam
$8.5 bln lost to viruses and spyware in 2006-2007
32% of North American SMBs have been hit by cybercrime numerous times
51% of Americans write down their online passwords
66% of cellphone users worry about sharing personal data
800k identity theft cases in 2007, 23% of them involve credit cards
1.4% of online revenues lost to fraud in 2007
Top malware countries: Russia, China, US, Brazil, UK
Identity theft down 12% in 2007
5.49 mln unique samples of malicious software in 2007
57% of Americans still very concerned with credit card safety online
66% of Americans believe their identity can be stolen while shopping online
$3.2 bln lost to phishing in 2007
$3 bln lost to phishing in 2007
8.3 mln Americans had their identities stolen
63% of malware is distributed through US sites
77% of consumers will not shop at stores with data breaches
3.7% of Americans were victims of identity fraud in 2006
Top consumer complaints to FTC in 2006: identity theft, shop-at-home catalogues, lottery winnings
$49.3 bln lost to identity fraud in 2006, 11.5% decline
3.5 mln Americans to disclose information to phishers in 2006
157k phishing messages sent out in the first half of 2006
30% of US consumers were victims of data breach
154 brands hijacked by phishers in July 2006
1,802 cybercrimes in Japan in January-June 2006
40% Americans think that identity theft is most likely to happen to Internet users
9% of students respond to e-mails asking for information
4% of US college graduates click on suspicious links within emails
Amount lost to identity theft is usually $1,089
16% of Americans have seen their credit card used without their permission
72% of Americans shred any mail that has account numbers
Top credit card issuers by fraud prevention capabilities: Citibank, Amex, BofA
Identity theft is a $6.4 bln problem
46.5% of Americans suffered from white collar crime in 2005
57% of US businesses are losing money to cybercrime
7.92 mln phishing e-mails sent daily
Cybercrime up 52% in Japan in 2005
Number of phishing Web sites up 65% in December 2005
41% of consumers are purchasing less online due to identity theft issues
Data on roughly 53 mln Americans was compromised in 2005
30% of US identity fraud is new account fraud
Average identity fraud cost $6,383 in 2005
43% of Internet users change their online behavior due to identity theft fears
685K identity theft complaints filed in 2005
26.7% of college grads in metropolitan areas make $100K or more
70% of phishing e-mail recipients are fooled by it
3.9% of all e-commerce orders declined on the suspicion of fraud, 12.4% for those selling internationally
$2.8 bln in e-commerce revenues lost to fraud in 2005
45% of consumers would switch banks for better identity theft protection
207K complaints on cyberfraud logged in 2004
2.4 mln phishing attacks between May 2004 and May 2005
5,259 phishing sites in August 2005
Top phishing site hosters: USA - 32%, China - 12%, Korea - 11%
642 mortgage fraud cases reported to FBI in the first half of 2005
New account fraud on average takes 59 hours to rectify
45% of banking customers would like complete guarantee against identity theft
32% of corporate users in India have fallen for a phishing scam
Identity theft costs UK businesses $2.3 bln a year
80% of phishing is targeted at financial institutions
Older Americans lost $152 mln to Internet fraud in 2004
53% of all consumer fraud complaints to FTC were Internet-related in 2004
10% of consumers still click on suspicious links in e-mails
2 mln people lost $929 mln to fraud between May 2004 and May 2005
Each spyware-infected corporate client costs $265
57 mln Americans received a phishing e-mail
How credit cards are stolen: 28.0% - stolen wallet, 11.9% - after the transaction, 10.6% - corrupt employees
64% of credit card companies still require SSN for online statements
9.3 mln victims of identity theft
67% of Web users did not register at Web sites when privacy policies were unclear
2.4 mln Americans lost money to phishing, 33% are buying less online
1.2 mln online Americans divulged their personal information to criminals
Identity theft costs businesses $48 bln annually
84.9% of online transaction fraud originates in the United States
14,411 phishing attempts in April 2005
9.9 mln Americans victims of identity theft in 2004
75% of Americans don’t feel their identity is more secure today
Virus-infected e-mail down 30%, phishing down 45% in April 2005
Cybercrime costs UK $4.7 bln a year
80% of spam tries to mask words to trick spam filters, Cialis, orgasms and Viagra lead the list
Phishing attacks up 2% in February 2005
FTC received 247,000 complaints of identity theft in 2004
72% of identity theft in 2004 happened offline
At any day roughly 1000 sites are phishing Web sites
4.5 mln Americans annually become victims of advance fee scam
Medium-size online stores lose 2.5% of revenues to online fraud
Online merchants reject 6% of all orders, still lose $2.6 bln to online fraud
UK card fraud reaches 478.8 mln pounds a year
Brits lose 14 bln pounds to fraud annually
Phone fraud is a billion dollar industry
4.55 mln Americans are victims to advance fee scam
Financial firms will lose $400 mln to phishing in 2004
Checking account frauds average $1200 per victim
Spam-commerce generated $11.7 bln
Phishing attacks up 50% in January
Merchants more concerned with online fraud
Consumers realize credit card fraud generally happens offline
$437 mln lost to online scams
Internet Fraud Complaint Center received 60% more complaints in 2003
Gartner on online fraud statistics
Losses from online fraud decline
UK bank fraud up
Verisign’s study: security incidents almost doubled between May 2003 and August 2003
Visa: credit card fraud numbers

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Top credit card issuers by fraud prevention capabilities: Citibank, Amex, BofA

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