Apr 24
The majority of SMBs that outsource (54%) spend less than 5% of annual revenues on maintaining and upgrading IT infrastructure, while 64% of non-hosting companies spend more than 10% of revenues on IT. Companies that outsource (68%) are much more aggressive about using IT assets to engage in e-commerce than companies that manage technology infrastructures internally (29%). By more than 85%, outsourcers report that their IT organizations play an important role in remaining competitive in their respective industries than those that do not outsource, ThePlanet reports.