Converged voice services to generate $8.6 bln in 2011

Nearly 85% of consumers that prefer converged voice services would pay $20 per month for the service. CVS could be generating over $8.6 bln annually in the US and $1.1 bln in Canada by 2011.

Published on: November 24, 2007 Department: VOIP

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North American contact center applications earned $2.49 bln in 2006
Latin-American next-generation enterprise voice to earn $775.8 mln by 2012
VOIP carrier market exceeded $1 bln in Q3 2007
IP phone revenues reached $750 mln in Q3 2007
Converged voice services to generate $8.6 bln in 2011
35% of Americans have never tried VOIP
9 mln US VOIP subscribers in 2006
Business IP phones to generate $649 mln in Asia-Pacific by 2011
IP line shipments up 30% in Q2 2007
72% of businesses plan to migrate voice apps to IP network
Chinese VOIP minutes up 11.8%
60% of small and medium businesses to buy VOIP in 2011
1.2 bln SIP users by 2012
34 mln VOIP subscribers worldwide in 2006
US IP communications market to grow to $30 bln by 2007
Western European IP phone market up 47% in 2006
71% of US VOIP market is cable-based
22 mln VOIP customers bought their VOIP from cable company in 2006
20% of US businesses use VOIP
9.5 mln Americans buy VOIP from cable companies
10.6 mln VOIP users in the US
9.53 mln broadband VOIP in China by 2011
Hosted VOIP to have 3 mln customers by 2010
3.8 mln new US households signed up for VoIP in 2006
By 2010 34% of residential phones in the US will be VoIP
267 mln residential VOIP subscribers worldwide by 2012
Hosted VOIP to generate $2 bln by 2010
60% of VOIP revenues to be driven by VOIP phones in 2010
7.9% of US households use VoIP
164 mln IP phones to ship in 2010
9.9 mln business IP phones sold in 2006
US VOIP market up 18% in Q3 2006, 18.2 mln subscribers, 1.95 mln is Vonage
Residential VOIP to generate $4.1 bln in 2010
VOIP network support serices to generate $1.27 bln by 2010
Migration to VOIP to generate $15 bln over 5 years
Cellular VOIP services to generate $18.6 bln in the US in 2006
$500 mln worth of IP phones sold in Q2 2006
4.7 mln users pay for PC-to-phone calling
IP phone sales up 53% in 2005
23.7% of home-based businesses interested in VOIP
6.9 mln VOIP subscribers in the US in Q2 2006
US VOIP market shares: Vonage - 53.9%, Verizon - 5.5%, Callvantage - 5.5%, SunRocket - 4%, Lingo - 2.6%
39.1% of corporate offices and 23.7%% of home-based businesses interested in using VOIP
Western European VOIP phone shipments up 35% in 2005
44 mln US households to use VOIP by 2010
36% of commercial hotspot operators think of VOIP as killer app
100 mln mobile VOIP users by 2011
100 mln Skype subscribers
Wireless VOIP equipment grew 20% in 2005
Asia-Pacific enterprise telephony market up 10.8% in 2004
In the US the main reason for not getting VOIP is lack of reliance on telephone
49% of Americans would sign up for VOIP for cheap international calls
46% of British and 51% of American adults have heard of VOIP
32.6 mln US households to subscribe to residential VOIP in 2010
40% of French fixed line market to switch to VOIP
1.6 mln residential VOIP users in Netherlands by year-end 2006
Asian VOIP market to reach $10 bln in 2009
VOIP integrated circuits to generate $1.3 bln in 2009
Average VOIP deployment took 133 minutes per user in 2005
1.5 mln Vonage customers
3 mln Americans to sign up for VOIP annually between 2006 and 2010
4.2 mln residential VOIP users in 2005
18% of Americans use residential VOIP
Average VOIP user ARPU is $25
3.2 mln broadband VOIP subscribers in the US in 2005
VOIP minutes in North America: 53% - broadband providers, 21.7% - Vonage, 14.4% - Skype
19.8 mln subscribers to buy VOIP from their cable companies by 2009
55 mln VOIP subscribers by 2009
48% of US SMBs trust VOIP security
25% of new phone lines in Asia Pacific in Q3 2005 were VOIP
24 mln VOIP subscribers in 2008, Vonage, Time Warner, Cablevision market leaders
Top reasons to avoid VOIP: power outages, number portability, 911
59% of new VOIP users made the switch because of the costs
75% of companies who adopted VOIP for business are satisfied with their choice
Global voice market for businesses to reach $3.1 bln by 2008
56% of all phone lines in Western Europe will be VOIP by 2009
Central and Eastern European VOIP minutes to grow 400% in 2005
Asia-Pacific IP Centrex services market to reach $157 mln in 2009
75% of US companies have tried out VOIP
20.4 mln US households to pay for VOIP by 2010
UK spending on VOIP lines to reach $169 mln in 2005
197.2 mln residential VOIP subscribers worldwide in 2010
In 2011 76% of African outbound voice traffic will be VOIP
34% of European companies do not deploy VOIP because of high cost
By 2009 74% of all corporate phone lines will be VOIP
750K VOIP lines added in Q2 2005
VOIP to be $4.1 bln industry by 2010, not $5.4 bln industry by 2008
24.3 mln Americans and 27.8 mln Europeans will subscribe to VOIP by 2008
20% of US adults believe VOIP is a European hybrid vehicle, 10% think of low-carb vodka
IP PBX shipments to outnumber traditional PBX shipments in 2005
4 mln IP phones will ship in US and Canada in 2005
Business IP phone shipments to grow at 37% a year in Western Europe
VOIP subscriber numbers: Vonage - 1 mln, Time Warner - 614K, CableVision - 250K
73% of residential VOIP subscribers to use wireless VOIP phones by 2009
75% of mid-size companies have a VOIP plan
VOIP semiconductor market leaders: Texas Instruments, Broadcom, MindSpeed
30% of broadband Americans have never heard of VOIP
2.7 mln Americans paid for VOIP in Q2 2005
Residential VOIP shipments up 30% in Q3 2005, up 24% in Q4 2005 in Taiwan
$1.73 bln spent on next-gen telecom equipment in 2004
Global VOIP numbers by country and provider
7% of all broadband Norwegians use VOIP
11 mln VOIP users globally, 7.2 mln in Japan, 2.1 mln in the US
Keynote ranks top VOIP services: Vonage and CallVantage
$79.3 mln of IP phones sold in Europe in Q1 2005, shipments up 17.9%
46.2% of all North American VOIP minutes belong to Skype
50% of US SMBs to use VOIP by 2008
84.6% of phone users are interested in combined VoWLAN/cellular phone
Vonage numbers: 1 mln customers by year-end 2005
Voice over DSL to generate $1.1 bln by 2009
VOIP in North America to be a $20 bln industry by 2009
VOIP generated $1.3 bln in 2004, to bring $19.9 bln in 2009
Residential VOIP market size: Vonage - 600K, CableVision - 350K
22 mln voice-over-broadband connections in Western Europe by 2008
10% of US business lines are VOIP
Australian enterprise VOIP market up 98% in 2004
3 mln residential VOIP users by year-end 2005, 27 mln by 2009
VOIP market to reach $82 bln in 2005
Western European VOIP phone shipments up 13% in Q4 2004
Corporate VOIP equipment sales to bring in $4.42 bln in 2005
Residential VOIP market shares: Vonage - 400K customers, Cablevision - 270K, Time Warner - 200K
43% have heard of VOIP, only 4% use it
EMEA enterprise VOIP up 28,1% in Q4 2004, US market down 3.5%
US fixed-line telecom losses to VOIP could reach $5.5 bln by 2010
30% of US companies plan to give VOIP a try
1.5 mln IP-based PBX lines used by small businesses in 2004
256 mln wireless VOIP users by 2009
Corporate VOIP spending to reach $903 mln in 2005
78% of South African businesses to use VOIP by year-end 2005
26 mln users to use VOIP globally by 2008
110,000 VOIP users in Germany, 220,000 in France, 50,000 in UK
113,000 VOIP WLAN phones sold in 2004
500,000 Americans bought VOIP from cable company in 2004
Taiwanese VOIP market reached $585 mln in 2004
8% of UK call centers use nothing but VOIP
1 mln Americans buy VOIP, 160 mln have landlines, 170 mln have cell phones
VOIP semiconductors will generate $938.4 mln in 2008
14 mln to get VOIP from cable provider by year-end 2005
18% of US households to use VOIP by 2009
VOIP phone shipments up 43% in 2004
Semiconductors for VOIP equipment to earn 1.3 bln euros in 2008
12% of US businesses use VOIP
VOIP penetration among US businesses to reach 20% by year-end 2004
400 VOIP service providers in North America
Cable telephony grows 338% YTY in Q3 2004
International VOIP traffic grew 23% in 2003, 40% in 2004
Videoconferencing is the top reason for corporate VOIP deployments
By 2008 VOIP applications will bring 6.4 bln euros in Western Europe
Skype has 13 mln users worldwide, 2 mln in the US
European hosted VOIP market generated 45.8 mln euros in 2003
Cisco leads Australian VOIP market with 47% market share
26% of Global 2000 companies already deployed VOIP
Feds could save $4.5 bln a year by switching to VOIP
In 2008 VOIP market will generate $7 bln
12.1 mln American homes to have VOIP by 2009
Half of businesses using VOIP by 2006
Less than 1 mln US VOIP subsribers today, Vonage has 200K customers
$60 mln will be spent on hosted VOIP in 2004
43% of companies to use VOIP within the next two years
11.5 mln will get their telephone via cable Internet in 2010
By 2008 44% of corporate phone lines will be VOIP
130K VOIP subscribers in 2003, 17.5 mln by 2008
Why are customers switching to VOIP?
VOIP equipment sales grew 3% in Q2 2004
VOIP ports to grow at 15% CAGR
By 2007 more than half of Australian businesses will be using VOIP
1 mln US VOIP subscribers by year-end 2004
AT&T CEO doesnt’s see the money in VOIP
19% of US Internet users consider switching to VoIP
VOIP won’t outnumber PBX until 2009
20 mln Americans to VoIP over cable Internet by 2008
52% of those who have VoIP use it as a primary line
VoIP sales up 31% in Q4 2003
IP telephone prices decline 7%

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Converged voice services to generate $8.6 bln in 2011

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