19% of direct assistance users throught it was free
Fact recorded on: February 5, 2008. Categories: Mobile usage, Telecom.
More than 50% of directory assistance users underestimated the actual cost of mobile directory assistance charges; of that group, almost 19% thought it was free, according to V-ENABLE. Another 18% didn’t know the cost at all. Roughly 70% were wrong when citing the cost of actual fees.
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